A Customization Service
We are a video customization service, and not a content seller. We do not own the rights to all of the content in the videos we customize and we encourage our customers to follow all copyright laws in using their videos. The content in the videos was either produced by us, or has been freely broadcast to the public. You are not authorized to resell these videos or to exhibit them for profit. However, we do have several videos that are fully licensed for business use. These are clearly identified on our website.
Since you are paying for the work we do to customize the videos to fit your house, we cannot give refunds once our customization work has begun. We can only refund your payment if you contact us before we begin working on your video.
Refunds are issued for equipment purchased and returned within 30 days. Equipment must be returned in new condition just as you received it. We will not refund the cost of shipping. Please contact us before returning anything so we can make arrangements to receive it.
While we do our best to accurately customize your video to fit your home, we cannot guarantee that it will be a perfect match. Our accuracy is dependent on the accuracy of the materials you send us for customization. In addition it depends greatly on the position of your projector and the type of projector you are using. These considerations are outside our control.
The product samples and descriptions on our website are as accurate as possible, but your results may vary since your building will be different from ours.
Any information you provide us while using our website is confidential and will not be sold to 3rd parties. We only use the information provided to process your order and to contact you with regard to our website.
We do collect non-personally identifiable information from all of our visitors that is aggregated and viewed in the form of statistics to help us improve the quality of our web site. An example of this kind of information would be a record that a particular page on our site was viewed by an unidentified visitor.